Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up menu will show up. It includes thorough info about all the actions that you can perform on that particular page. Each context menu shows up on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a rich selection of video tutorials demonstrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.
F.A.Q.
If you can't find the solution you need, take a glance at our comprehensive FAQ section, which covers questions asked by real people and offers real solutions. We constantly "revamp" our FAQ database with new entries in order to encompass all the new additions and innovations associated with our system.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24-7 and ready to help you with any question. Each support ticket you submit will be replied to within sixty minutes (the average ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.